Terms of Service

Effective November 6, 2026

These terms are an agreement between you and WetEdge ("WetEdge", "we", "us") for the use of the WetEdge app and website at wetedge.app (the "Service"). By creating an account, signing in or using the Service, you agree to these terms. If you use WetEdge for a company, you agree on that company's behalf and confirm that you're allowed to.

1. What WetEdge is

WetEdge is software for builders of pools, spas, screen enclosures and outdoor living spaces ("Companies"). Companies use it to keep track of leads and customers, price jobs, send proposals and contracts, collect electronic signatures and manage their work. A Company's own customers (for example, a homeowner who signs a proposal) use the Service only through links the Company sends them.

2. Your account

• Keep your sign-in details private. You're responsible for what happens under your account.
• A Company's owner decides who gets access and what role they have, and can remove users at any time.
• Tell us right away at support@wetedge.app if you think someone else has used your account.
• You must be at least 18 to use the Service.

3. Free trial and billing

• New Companies get a 14-day free trial. When the trial ends, continuing to use the Service requires a paid plan.
• Plans are billed monthly or yearly, in advance. Prices are shown before you subscribe, and taxes may be added where required.
• You can cancel at any time. Cancelling stops future charges; your plan stays active until the end of the period you've paid for. We don't refund partial months or the unused part of a year, except where the law requires it.
• We may change prices with at least 30 days' notice by email. A new price starts at your next renewal after the notice.
• If a payment fails or a Company's account is overdue, we may limit or lock the account until it's paid. Your data is not deleted because of a late payment while we try to sort it out with you.

4. Your data

• Everything a Company puts into WetEdge (customers, prices, estimates, contracts, files, messages and so on) belongs to that Company. We don't claim ownership of it.
• You give us permission to store, process, display and send that data only as needed to run the Service for you, keep it secure and support you.
• Each Company's data is kept separate from every other Company's. How we handle personal information is described in our Privacy Policy.
• You can ask us for a copy of your Company's data at any time, including within 30 days after you cancel.

5. Your responsibilities

The Company, not WetEdge, is responsible for its dealings with its own customers. In particular:

• Prices and documents. WetEdge calculates estimates from the prices, margins and settings you enter. You're responsible for checking every price, total, proposal, contract and change order before sending it, and for the terms, fine print and warranties in your documents.
• Contracts. Contracts and proposals are between the Company and its customer. WetEdge is not a party to them, and isn't responsible for the work, payment, permits, licensing or disputes between a Company and its customers.
• Electronic signatures. WetEdge records the details of each signature (time, name, IP address, consent to sign electronically and, when used, an emailed code, photo-ID details or location). Whether an electronic signature is right for a particular document, and meets the rules that apply to it, is the Company's responsibility.
• Messages. Emails and texts you send from WetEdge must follow the law, including anti-spam and telemarketing rules (such as CAN-SPAM and the TCPA). Only contact people who expect to hear from you, and honor requests to stop.
• Customer information. You must have the right to put your customers' information into WetEdge and to use it the way you do.

6. Acceptable use

Don't use the Service to break the law, send spam, harass anyone, upload malicious files, try to get into another Company's data, test or attack our security without written permission, or resell the Service without our agreement. We may suspend accounts that do.

7. Availability and changes

We work to keep WetEdge running and your data safe, including regular backups, but the Service may sometimes be unavailable for maintenance or reasons outside our control. We improve WetEdge often and may add, change or remove features. If we remove something important to a paid plan, we'll tell you ahead of time.

8. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, WetEdge makes no warranties of any kind, express or implied, including fitness for a particular purpose, and doesn't promise the Service will be error-free or that its calculations are right for every job. You use your own judgment in pricing and contracting.

9. Limit of liability

To the fullest extent the law allows, WetEdge is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from the Service. WetEdge's total liability for any claim relating to the Service is limited to the amount the Company paid WetEdge in the 12 months before the claim.

10. Indemnity

A Company will defend and hold WetEdge harmless from claims by its customers or others that arise from the Company's documents, prices, work, messages or misuse of the Service.

11. Cancelling and ending

You can stop using the Service and cancel at any time. We may suspend or end an account that breaks these terms or isn't paid, with notice where reasonable. After an account ends, we keep its data for 30 days so you can ask for a copy, then delete it. Copies in backups are removed as those backups expire.

12. Governing law

These terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law rules. If a dispute comes up, please contact us first so we can try to resolve it. Any lawsuit must be brought in the state or federal courts located in Florida, and both sides agree to those courts' jurisdiction. Nothing here takes away rights you have under the consumer-protection laws of the place you live.

13. Changes to these terms

We may update these terms. If a change is significant, we'll let account owners know by email or in the app at least 30 days before it takes effect. Continuing to use the Service after that means you accept the new terms.

14. Contact

Questions about these terms: support@wetedge.app